FixQueue vs Hemlane: the honest comparison for small landlords
Hemlane occupies a unique spot: it's software plus actual services — local leasing agents, 24/7 repair coordination, even a property management assistant on the top tier. It's a genuinely useful hybrid for remote landlords. But if you self-manage 1–20 units nearby and your actual problem is tracking maintenance requests, you may be paying for a service layer you don't use. This is a fair comparison so you can pick the right tool.
Updated August 2026 · ~5 min read
TL;DR
- Pick Hemlane if you want software plus human help — leasing assistance, tenant placement, and (on Essential and up) end-to-end repair coordination with 24/7 emergency support. Basic starts around $30/month for one unit; costs scale per unit, with Essential around $48/mo and Complete around $86/mo for a single unit.
- Pick FixQueue if you handle your own repairs and only need tenant maintenance intake + appointment scheduling — nothing else. From $9/month.
- Not sure?Both offer 14-day trials. If you catch yourself wanting someone else to answer the 2am leak call, that's Hemlane territory. If you just want the requests organized, start with FixQueue.
What each product actually is
Hemlane
Hemlane is a property management platform aimed especially at remote and out-of-state landlords, blending software with on-the-ground services. The software side covers rental advertising, applicant screening, lease tracking, rent collection, and messaging. The services side is the differentiator: on the Essential tier, Hemlane coordinates repairs end-to-end with 24/7 emergency support, automatic issue diagnosis, work orders, and invoicing with no markups; on Complete, a property management assistant handles tenant communications, and you get access to a vetted repair network. Add-ons include agent-assisted tenant placement (from ~$695), inspections (from ~$300), and an eviction protection plan. Pricing is a base fee plus per-unit fee, so the bill grows with your portfolio. There's also a free Starter tier limited to advertising, screening, and basic accounting — it does not include the maintenance workflow.
FixQueue
FixQueue is a single-purpose tool: tenant maintenance intake and appointment scheduling. Each property gets a QR code. Tenants scan it, submit a request with required photos and urgency in under a minute — no app, no tenant account. Requests land on a kanban board the landlord manages. When the landlord proposes an appointment, the tenant approves / declines / reschedules via a link in their email — also no account needed. Calendar view ties it all together. That's it. No accounting, no listings, no screening — and no humans doing the coordination for you.
Pricing compared
Hemlane pricing is public on their site as of 2026. It's a base fee plus per-unit fee, so the examples below show one unit — multiply the per-unit part for your portfolio:
| Tier | Hemlane | FixQueue |
|---|---|---|
| Starter (free) | $0 — advertising, screening, basic accounting only | No free plan — 14-day trial |
| Basic | ~$30/mo for 1 unit (base + ~$2/unit) | from $9/mo |
| Essential | ~$48/mo for 1 unit (base + ~$20/unit) — adds repair coordination | 3 simple tiers — $9, $19, or $39/mo |
| Complete | ~$86/mo for 1 unit (base + ~$58/unit) — adds PM assistant | — |
| Add-on services | Tenant placement from ~$695; inspections from ~$300 | None |
| Free trial | 14 days (paid tiers) | 14 days (card required) |
Hemlane pricing figures from hemlane.com at the time of writing. Annual billing discounts of up to ~20% apply. Because pricing is per-unit, run the math for your own portfolio size before comparing.
When to choose Hemlane
- ✓You manage from out of state and want local, human-backed help with leasing and repairs.
- ✓You want someone else fielding 24/7 emergency maintenance calls (Essential tier and up).
- ✓You need tenant placement help from a licensed local agent without paying a full PM company.
- ✓You want rent collection, lease tracking, and maintenance under one roof.
- ✓You can budget $30–$90+/mo (scaling with units) for software plus services.
When FixQueue is probably enough
- ✓You have 1–20 units, self-manage, and your pain is specifically maintenance + scheduling.
- ✓You already have your own handyman/vendors and don't need a coordination service.
- ✓Rent collection is fine through Zelle or direct deposit. (See our free-tools roundup.)
- ✓You don't want your tenants to install an app or create an account.
- ✓You want a simple flat plan from $9/mo instead of a fee that scales per unit.
Feature-by-feature
| Feature | Hemlane | FixQueue |
|---|---|---|
| Tenant maintenance intake | ✓ (tenant portal) | ✓ (QR code, no account) |
| Required photos on requests | Optional | ✓ (required) |
| Urgency tiers | ✓ | ✓ |
| Kanban-style tracking | Work-order list | ✓ (kanban board) |
| Appointment scheduling w/ tenant approval | Coordinated for you on Essential+ | ✓ (email link, no account) |
| Calendar view | ✓ | ✓ |
| Activity-log notes per request | ✓ | ✓ |
| Printable QR signage | — | ✓ (customizable PDF) |
| Email alerts (SMS coming soon) | ✓ | ✓ |
| Human repair coordination (24/7) | ✓ (Essential tier and up) | — |
| Vetted vendor network | ✓ (Complete tier) | — |
| Online rent collection | ✓ (Basic tier and up) | — |
| Lease tracking & documents | ✓ (Basic tier and up) | — |
| Tenant screening | ✓ (all tiers incl. free) | — |
| Listing syndication | ✓ (all tiers incl. free) | — |
| Agent-assisted tenant placement | ✓ (add-on, from ~$695) | — |
| Flat pricing regardless of units | — (base + per-unit) | ✓ (flat tiers from $9/mo) |
| Setup time | ~1–2 hours (units, tenants, bank links) | ~60 seconds |
| Cancel anytime | Yes | Yes (in-app) |
What FixQueue deliberately doesn't do
We could bolt on rent collection and lease tracking and call ourselves “lite Hemlane” — and that's exactly the trap we avoid. We also can't and won't fake Hemlane's real advantage: humans coordinating repairs on your behalf. If outsourced coordination is what you need, pay for it — Hemlane Essential is a fair way to buy it. FixQueue is for the landlord who stays in the driver's seat and wants the intake, triage, and scheduling to run themselves from $9/mo.
Common questions
Hemlane's Essential tier coordinates repairs for me. Isn't that better than software?+
If you genuinely want to hand off repair coordination — a human-backed service diagnosing issues, dispatching vendors, and handling 24/7 emergency calls — Hemlane Essential is one of the few credible options, and no pure software tool (including FixQueue) replaces that. The trade-off is cost: Essential runs around $48/mo for one unit and scales per unit, so at 10 units you're in the hundreds per month. FixQueue is the opposite bet: you stay the coordinator, and the software makes intake, triage, and scheduling nearly effortless from $9/mo.
How does Hemlane pricing actually work?+
Hemlane charges a monthly base fee plus a per-unit fee that varies by tier. As of this writing: a free Starter tier (advertising, screening, basic accounting), Basic at around $30/mo for one unit (roughly $2/unit on top of the base), Essential at around $48/mo for one unit (adds repair coordination), and Complete at around $86/mo for one unit (adds a property management assistant for tenant communications). Because it's per-unit, costs grow with your portfolio — a 10-unit landlord on Basic pays meaningfully more than $30. FixQueue starts at $9/mo with simple flat tiers.
Does FixQueue do leasing, advertising, or tenant placement like Hemlane?+
No, and it never will. Hemlane is legitimately strong there — listing syndication, applicant screening, agent-assisted tenant placement (an add-on starting around $695). FixQueue does one thing: tenant maintenance intake via QR code (no tenant account), a kanban board for triage, and appointment scheduling the tenant confirms from an email link. If leasing help is a real need, Hemlane deserves a look.
What if I outgrow FixQueue?+
You probably will at some point — and that's fine. FixQueue is built for the first 20 units. If you get to where you want rent collection, lease tracking, and outsourced coordination in one place, Hemlane (or DoorLoop, or Buildium) is genuinely the right upgrade. Migrating is straightforward since we don't hold your books.
Try FixQueue free for 14 days
Card required — no charge until day 15. 60-second setup. Cancel from inside the app any time.
Start free trial →After trial: from $9/month. Cancel any time.
Also comparing tools? FixQueue vs DoorLoop covers the modern all-in-one platforms, and FixQueue vs Buildium has the full feature breakdown for the most-searched comparison in this space.