FixQueue vs TenantCloud: the honest comparison for small landlords

TenantCloud is one of the most affordable all-in-one platforms in the category — rent collection, listings, accounting, and maintenance for roughly the price of a streaming bundle. It's a legitimately good value. But if you own 1–20 rental units and your actual problem is tracking maintenance requests, an all-in-one suite where maintenance is a secondary module may not be the right fit. This is a fair comparison so you can pick the right tool.

Updated August 2026 · ~5 min read

TL;DR

  • Pick TenantCloud if you want the cheapest credible all-in-one: rent collection, listings, leases, accounting, and maintenance from ~$15–18/month (Starter), with higher tiers at ~$29–60/mo unlocking the maintenance board and vendor tools.
  • Pick FixQueue if you only need tenant maintenance intake + appointment scheduling — nothing else. From $9/month. A lower entry price, but the whole product is the maintenance workflow, and tenants never create an account.
  • Not sure? Both have 14-day trials. Try FixQueue first — if you find yourself wishing it collected rent or ran listings, TenantCloud is a sensible upgrade path.

What each product actually is

TenantCloud

TenantCloud is a full property management platform aimed at DIY landlords and small property managers. It covers online rent collection, listing syndication, tenant screening, lease documents, accounting and reporting, tenant and owner portals, and a maintenance module. It was long famous for its free plan; that tier has since been retired, and paid plans now start around $15–18/mo (Starter), with Growth (~$29–35/mo), Pro (~$50–60/mo), and a custom Business tier. Notably, maintenance depth scales with price: all tiers take online maintenance requests, but the maintenance request board arrives at Growth, and service-provider invoicing, auto-assignment, and vendor network access are Pro and up. Tenants submit requests through the TenantCloud tenant portal, which requires an account.

FixQueue

FixQueue is a single-purpose tool: tenant maintenance intake and appointment scheduling. Each property gets a QR code. Tenants scan it, submit a request with required photos and urgency in under a minute — no app, no tenant account. Requests land on a kanban board the landlord manages. When the landlord proposes an appointment, the tenant approves / declines / reschedules via a link in their email — also no account needed. Calendar view ties it all together. That's it. No accounting, no listings, no screening.

Pricing compared

TenantCloud pricing is public on their site as of 2026 (annual billing is cheaper; monthly prices shown in parentheses):

TierTenantCloudFixQueue
Starter~$15/mo annual ($18 monthly)from $9/mo
Growth~$29/mo annual ($35 monthly) — adds maintenance board3 simple tiers — $9, $19, or $39/mo
Pro~$50/mo annual ($60 monthly) — adds vendor tools
BusinessCustom, starting ~$100/mo
Free planRetired (formerly a signature free tier)No free plan — 14-day trial
Free trial14 days14 days (card required)

TenantCloud pricing figures from tenantcloud.com at the time of writing. Their pricing changed recently (the free tier was retired), so check their site for current numbers.

When to choose TenantCloud

When FixQueue is probably enough

Feature-by-feature

FeatureTenantCloudFixQueue
Tenant maintenance intake✓ (tenant portal, account required)✓ (QR code, no account)
Required photos on requestsOptional✓ (required)
Urgency tiers
Kanban-style trackingMaintenance board on Growth+ tiers✓ (all plans — there’s only one)
Appointment scheduling w/ tenant approvalVia portal✓ (email link, no account)
Calendar view
Activity-log notes per request
Printable QR signage✓ (customizable PDF)
Email alerts (SMS coming soon)
Vendor invoicing / auto-assign✓ (Pro tier and up)
Online rent collection
Accounting + reports
Lease documents (e-sign)
Tenant screening
Listing syndication
Owner portal✓ (higher tiers)
Native mobile apps✓ (iOS + Android)Mobile web only
Setup time~1–2 hours (import units, invite tenants to portal)~60 seconds
Cancel anytimeYesYes (in-app)

What FixQueue deliberately doesn't do

We could add rent collection, listings, and screening, and be “lite TenantCloud” — and that's exactly the trap we avoid. Every feature added slows down setup and crowds the dashboard for the landlord who just wants maintenance tracked. If you need rent collection, TenantCloud does it well for the money. If you need accounting, use QuickBooks. FixQueue is the maintenance + scheduling piece, done well — with tenant friction as close to zero as we can make it.

Common questions

Isn't TenantCloud basically the same price as FixQueue?+

At the entry tier, yes — TenantCloud Starter is around $15–18/mo, and FixQueue starts at $9/mo. The difference isn't price, it's focus. TenantCloud spreads that price across rent collection, listings, accounting, and more, with maintenance as one module among many (and the maintenance request board only appears on higher tiers). FixQueue puts the entire product into maintenance intake, triage, and scheduling — required photos, urgency tiers, QR-code intake with no tenant account, and appointment approval via email link. If maintenance is your actual pain, you get a deeper tool for the same money. If you want rent collection too, TenantCloud is the better value.

Doesn't TenantCloud have a free plan?+

It did for years — TenantCloud built its reputation on a generous free tier. As of this writing, the free plan has been retired: the official pricing page lists Starter (~$15–18/mo), Growth (~$29–35/mo), Pro (~$50–60/mo), and a custom Business tier, each with a 14-day trial. If you're specifically hunting for free software, Innago and TurboTenant still have free-for-landlord models — see our FixQueue vs Innago comparison.

How does maintenance intake differ between the two?+

TenantCloud tenants submit requests through the tenant portal, which requires creating an account and logging in. That works when tenants adopt it — but portal adoption is the weak point, and some features like the maintenance request board and vendor invoicing are gated to Growth and Pro tiers. FixQueue's intake is a QR code on the property: tenants scan it with their phone camera and submit a request with required photos and an urgency level in under a minute. No app, no account, no password. Scheduling approvals also happen over a plain email link.

What if I outgrow FixQueue?+

You probably will at some point — and that's fine. FixQueue is built for the first 20 units. Once you want rent collection, accounting, listings, and screening in one place, TenantCloud (or DoorLoop, or Buildium) is genuinely the right upgrade. Migrating is straightforward since we don't hold your books.

Try FixQueue free for 14 days

Card required — no charge until day 15. 60-second setup. Cancel from inside the app any time.

Start free trial →

After trial: from $9/month. Cancel any time.

Also comparing tools? FixQueue vs Innago covers the leading free-for-landlords option, and FixQueue vs DoorLoop covers the premium end of the market.